Contract Manager



Austin, TX, USA
Posted on Tuesday, June 11, 2024

Company Mission :
SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

The Contracts Manager will serve as the air traffic controller for the legal team and play a critical role in managing the contracting lifecycle for a large volume and wide range of inbound and outbound contracts.

If you are ready to bring your expertise in contract management and in-house legal operations we invite you to join our team at SpyCloud. Together, we will continue to protect digital identities and defend against cyber threats on a global scale.

What You’ll Do

  • Fanatically Manage SpyCloud’s Contracts: Manage the contracting lifecycle for a large volume and wide range of inbound and outbound contracts. Serve as the primary point of contact for all contract review requests and facilitate the contract review, negotiation, and execution process. Proactively monitor, remind, and follow-up to ensure contracts are executed efficiently.
  • Scale Legal Processes Using the Latest Technology: Drive our contracting and legal processes using IronClad, Asana, and other integrated tools. Track KPIs for the legal and compliance team and work with cross-functional teams to communicate KPI results. Leverage the latest technology to streamline and enhance contracting and legal operations.
  • Build Relationships Across Cross-Functional Teams: Become the go-to expert for all contract- and legal operations-related matters. Build strong relationships with key internal stakeholders including the Sales, Business Development, RevOps, Product, and Marketing teams.
  • Support the Department Operations: Assist the Legal & Compliance team with matter management tasks, scheduling, and other legal operation tasks reasonable and consistent with the position and as needed.

Personal Characteristics

  • You enjoy working in a supporting role and jumping in to help. You understand the importance of each team’s role in the bigger picture and have a genuine interest in helping your stakeholders get what they need to succeed in their roles.
  • You thrive in a fast-paced environment and can work effectively while handling multiple priorities and inquiries at once.
  • You are focused on customer satisfaction. You provide consistent and responsive service to your internal and external customers.
  • You understand the importance of predictable processes and making sure people know where things are and what to expect.
  • You have a good sense of humor and can adapt in a dynamic environment.

Key Requirements

  • At least eight years’ experience in a similar role
  • Bachelor’s Degree with excellent academic credentials; certifications such as CISM, PMP, or CISSP are a plus; or equivalent work experience
  • Experience coordinating contracting activities, contract lifecycle management, and the contract negotiations process
  • Previous experience working with an in-house legal department strongly preferred
  • Experience working with sales partners in a fast-paced technology company preferred
  • Experience with contract management tools, with familiarity with Ironclad being a plus
  • Demonstrated ability to prioritize, organize, and work efficiently in a high-volume, results-oriented environment
  • Possess strong collaboration skills and excellent communication (oral and written) skills
  • Meticulous attention to detail, planning, and organizational skills

Performance Indicators:

  • Accuracy of contract metadata captured and reported
  • Efficiency of contract operations
  • Internal stakeholder satisfaction
  • Implementation of automation and best practices
  • Effective collaboration with cross-functional teams

Expected Outcomes:

  • Streamlined contract review and approval processes
  • Enhanced productivity through automation and training
  • High accuracy in contract data and metadata
  • Improved internal understanding and compliance with contract terms
  • Efficient and effective contract operations, contributing to overall business

We are not currently sponsoring Visas for candidates.

Benefits + Perks

We also look to ensure all SpyCloud employees have the support and benefits they need to stay focused on the mission. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we also offer our employees a comprehensive benefits package that includes:


Health, Vision and Dental Insurance

Generous PTO Plan

In-office meals provided

Who We Are

SpyCloud is a place for innovative, collaborative and problem-solvers to thrive. Individually we’re amazing but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action “at will” employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our culture is something really special. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in. To learn more and see insights on your company’s exposed data, visit

SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud's employees to perform their job duties may result in discipline up to and including discharge.

SpyCloud shares the right to work and participates in the E-Verify program in all locations.

If you need assistance or accommodation due to a disability, you may contact us.

SpyCloud’s Recruitment Policy: We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email

Compensation Transparency Policy: At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters.