Director of Cloud Operations



Austin, TX, USA
Posted on Thursday, May 30, 2024

Director of Cloud Operations

Location: Austin/ Remote

Company Mission :
SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

We are seeking a dynamic and experienced Director of Cloud Operations to lead our cloud infrastructure and operations team. This role requires a strategic leader who can support our development and security team with their infrastructure needs, optimize our cloud environment for cost-efficiency, incorporate security best practices while ensuring optimal performance, scalability, help nurture and grow the DevOps team. The ideal candidate will have a strong background in DevOps, FinOps, MLOps, and SRE with extensive experience managing services in AWS.

What you will do:

  • Strategic Leadership: Spearhead the strategic and operational facets of Cloud operations, overseeing implementation, standardization, optimization, and comprehensive management of Cloud infrastructure services.
  • Team Leadership: Lead the DevOps team, nurturing a culture of continuous improvement, collaboration, and innovation to drive operational excellence.
  • Collaboration and Prioritization: Collaborate closely with the Leadership team to provide visibility into DevOps activities and aid in prioritizing requests effectively.
  • Best Practices Development: Develop and execute best practices for managing AWS infrastructure, emphasizing automation, orchestration, and robust monitoring of cloud resources.
  • Financial Optimization: Ensure optimal cloud spending through proficient FinOps strategies, aiming to maximize return on investment while minimizing waste.
  • DevOps Integration: Collaborate with Development teams to facilitate seamless continuous integration and delivery processes.
  • AI/ML Operationalization: Support initiatives for operationalizing AI/ML projects, facilitating deployment and scaling of models in production environments.
  • Security and Compliance: Liaise with Security Operations and GRC teams to ensure compliance with pertinent laws and regulations, safeguarding data and systems against threats.
  • Budget Management: Prepare and oversee the cloud operations budget, providing comprehensive reporting on performance metrics and forecasting growth.

Key Requirements:

  • Experience: Minimum 4+ years of experience managing Cloud Operations teams (DevOps, FinOps, MLOps), coupled with 8+ years of hands-on experience in DevOps roles.
  • AWS Expertise: Extensive proficiency in AWS, encompassing best practices and intricate areas such as networking, IAM management, security, and data governance.
  • DevOps Proficiency: Strong grounding in DevOps methodologies, tools, and processes, with a track record of successful implementation.
  • Financial and AI/ML Experience: Experience in implementing FinOps and MLOps strategies within a scaling organization.
  • Infrastructure-as-Code: Proficiency in infrastructure-as-code (Terraform) to automate and manage cloud infrastructure.
  • Programming Skills: Proficiency in at least one high-level programming language, particularly Python.
  • Leadership and Communication: Excellent leadership and communication skills, with a demonstrable history of leading high-performing teams.
  • Strategic Vision: Strategic thinking ability with a knack for driving innovation and efficiency in cloud operations.

We are not currently sponsoring Visas for candidates.

Benefits + Perks

We also look to ensure all SpyCloud employees have the support and benefits they need to stay focused on the mission. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we also offer our employees a comprehensive benefits package that includes:


Health, Vision and Dental Insurance

Generous PTO Plan

In-office meals provided

Who We Are

SpyCloud is a place for innovative, collaborative and problem-solvers to thrive. Individually we’re amazing but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action “at will” employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our culture is something really special. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in. To learn more and see insights on your company’s exposed data, visit

SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud's employees to perform their job duties may result in discipline up to and including discharge.

SpyCloud shares the right to work and participates in the E-Verify program in all locations.

If you need assistance or accommodation due to a disability, you may contact us.

SpyCloud’s Recruitment Policy: We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email

Compensation Transparency Policy: At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters.