Fraud Investigations Trainer



Accounting & Finance
Posted on Friday, July 28, 2023

Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to build credit and build savings.

We're looking for people who share our passion and are driven to tackle challenges, find solutions and make the financial space better for the communities we serve.

Our team is passionate about challenging the status quo of the credit industry by providing people accessible tools to take control of their credit. Executing on our mission requires deep collaboration across our teams to ensure our products reach the people who can benefit from them the most, particularly the 100 million+ Americans who have no or low credit.

We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

As a Training Program Developer (Fraud Investigations), you will work closely with the fraud investigations, risk management, compliance, and operations teams to understand their training needs and create customized training materials and programs for fraud analysts and trainers. You will create content that allows our team to deliver training sessions, monitor their effectiveness, and make continuous improvements to our training offerings in the fintech or financial services sector. This contract role plays a crucial part in our strategy to enhance the knowledge and skills of our fraud investigations team, aligning with Self’s fraud mitigation and prevention objectives.

**This role will be a 6-month contract.**

What you’ll do:

  • Develop and implement training programs that align with the company's fraud investigations objectives.
  • Collaborate with different stakeholders to understand training needs and gaps.
  • Build out scalable training frameworks to equip Trainers with the skills they need to provide the best learning experience.
  • Measure the effectiveness of training programs and refine them based on feedback.
  • Create and maintain training materials and resources related to fraud investigations.
  • Manage and update training records.

What you’ll have:

  • Demonstrated expertise in conceptualizing, designing, and implementing scalable training programs from the ground up, coupled with a successful track record in effective delivery of these programs.
  • Experience working with offshore or vendor teams
  • Comprehensive understanding of prevalent fintech/financial services prevalent fraud trends.
  • Proven ability to identify and analyze emerging fraud patterns and extensive knowledge in the field of fraud detection and prevention..
  • Comprehensive understanding of training methodologies and tools.
  • 3 -5 years of experience in designing and implementing comprehensive training programs from scratch, particularly within the fraud sector.
  • Strong organizational and planning skills.
  • Ability to work independently and manage multiple tasks simultaneously.

Contract Details:

This is a contractor position for a duration of 6 months, with the possibility of extension based on performance and business needs. The role does not constitute employment and does not come with benefits typically associated with full-time employment. Specific contract terms will be discussed during the negotiation process.

Benefits and Perks:

We have the compensation and benefits you expect. But there's one thing that Self Financial can offer that many companies cannot: we can positively change the world, while making a profit. We are a team of Builders, empowering our customers to build their dreams. We have a Do the Right Thing ethos in all that we do, and we hope you value that approach, too.

Our perks include:

  • Company Equity in the form of RSUs
  • Quarterly performance-based bonuses
  • Generous employer-paid health, vision and dental insurance coverage
  • Flexible vacation policy
  • Educational assistance
  • Free gym membership
  • Casual dress code
  • Team building events and activities
  • Remote work arrangements/ flexible work schedule
  • Paid parental leave

Self Financial requires all employees hired to successfully pass a background check.

We are an Equal Opportunity Employer.