Solutions Architect



Austin, TX, USA
Posted on Thursday, May 23, 2024
Who We Are
Ontic makes software that corporate and government security professionals use to proactively manage threats, mitigate risks, and make businesses stronger. Built by security and software professionals, the Ontic Platform connects and unifies critical data, business processes, and collaborators in one place, consolidating security intelligence and operations. We call this Connected Intelligence. Ontic serves corporate security teams across key functions, including intelligence, investigations, GSOC, executive protection, and security operations.
As Ontic employees, we put our mission first and value the trust bestowed upon us by our clients to help keep their people safe. We approach our clients and each other with empathy while focusing on the execution of our strategy. And we have fun doing it.
Who You Are
We are seeking a highly skilled Solutions Architect to join our dynamic team. As a Solutions Architect focused on expansion, you will play a pivotal role in understanding our clients' needs, designing tailored solutions, and driving upsell opportunities. This is a unique opportunity to work at the intersection of technology and sales, influencing the growth and success of both our clients and our organization.

Key Responsibilities:

  • Collaborate with clients to understand their business objectives and technical requirements
  • Design and implement scalable and efficient Ontic solutions, ensuring alignment with clients' current and future needs
  • Actively identify expansion and upsell opportunities, working closely with the Account Management team to drive revenue growth
  • Provide technical leadership and expertise throughout the client engagement lifecycle
  • Customize and optimize existing solutions to accommodate clients' evolving needs and support their growth
  • Foster strong client relationships through effective communication and ongoing support
  • Act as a liaison between clients and internal development teams, conveying feedback and requirements for continuous improvement
  • Conduct training sessions to empower clients in maximizing the value of their Ontic investments
  • Utilize data and analytics to measure and report on the success of expansion initiatives


  • 5 plus years of experience as a Solutions Architect, in a SaaS company managing large enterprise clients
  • Strong technical background with expertise in cloud platforms, programming languages, and SaaS architecture
  • Have experience with enterprise integration, client relationships or IT integration design
  • Broad technology experience including cloud architecture, applications development, relational databases, SQL databases, analytics, machine learning, security, storage, and cloud migrations
  • Excellent communication and interpersonal skills
  • Ability to analyze complex business problems and propose effective technical solutions
  • Experience in identifying and capitalizing on expansion and upsell opportunities
  • Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) are a plus
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at or call (512) 572-7400
Ontic Benefits & Perks
Competitive Salary
Medical, Vision & Dental Benefits
Stock Options
HSA Contribution
Learning Stipend
Flexible PTO Policy
Quarterly company ME (mental escape) days
Generous Parental Leave policy
Home Office Stipend
Mobile Phone Reimbursement
Home Internet Reimbursement for Remote Employees
Anniversary & Milestone Celebrations
Ontic is an equal-opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law.
All Ontic employees are expected to understand and adhere to all Ontic Security and Privacy related policies in order to protect Ontic data and our clients data.