Sales Operations & Support Associate
Bruno
About Bruno:
Bruno is an open-source, Git-native API client built for developers who prefer local-first workflows, minimal UI, and simplicity. We’re growing fast and looking for a Sales Operations & Support Associate who thrives on detail, process, and helping customers get answers quickly.
Background:
This is a full-time, onsite role that will work closely with our COO and Finance teams.
As our paying customer base scales rapidly, we need someone who can keep our order-to-cash process smooth and ensure customers have a great experience post-sale. You’ll be central to how revenue flows through Bruno from quote to renewal, and will help build operational systems that scale with us.
What you’ll do:
Manage end-to-end order processing, including quotes, invoices, and renewals.
Be the point of contact for billing, tax, and payment-related questions.
Maintain accurate CRM and billing data (HubSpot, Stripe, etc.).
Partner with Finance to reconcile invoices and identify discrepancies.
Support the Sales team with administrative tasks (contracts, order forms, compliance docs).
Document and improve sales and billing workflows for efficiency.
Create internal SOPs and help define metrics for operational health.
About you:
2–4 years in Sales Ops, Order Management, or Revenue Operations.
Strong organizational and communication skills.
Comfortable owning operational systems end-to-end.
Detail-oriented, structured thinker, and process-driven.
Familiar with CRM and billing systems (HubSpot, Stripe, or equivalents).
Comfortable interacting with customers and internal stakeholders.
Bonus:
Experience in an early-stage software startup.
Exposure to finance or revenue recognition workflows.
Familiarity with automation or workflow tools (Zapier, Notion, or similar).