Regional HR Director



People & HR
Mexico City, Mexico
Posted on Tuesday, July 2, 2024

Do work that matters.

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.

Our values, which reflect our view on what’s important and what’s right, include: We’re humans not robots, Customers always come first, We work better together, Simplicity is our strength, Our reputation is priceless, Hard work pays off.

AlertMedia is seeking a Human Resources Manager to join our growing People team as we expand into Mexico! Our People team provides a world-class HR experience from the candidate interview stage to the new hire orientation and throughout their career at AlertMedia. Reporting to the Chief People Officer, you will partner with business leaders to develop and execute Human Resources priorities that enable business goals and enhance the employee experience while managing a team of HR professionals. You will collaborate with professionals in the HR, Talent Acquisition and Learning & Development teams to deliver on People initiatives across AlertMedia. We are looking for an experienced professional who will not only partner with business leaders, but also identify and drive appropriate solutions that are aligned with our overall culture and values.

As one of the fastest growing software companies in the nation and an eight-time winner of “One of the Best Places to Work,” we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand.

Who you are:

You have well-rounded HR experience and would consider yourself a flexible, adaptable, and proactive team player. You enjoy building, developing, and engaging high performing teams. Supporting others and keeping employee experience at the forefront of your decisions while also being discerning as to what is best for the business is where you thrive. You enjoy collaborating across global teams and have strong influencing skills which you can apply across all levels of the organization. Strong business acumen, excellent communications skills, strategic thinking, and planning/project management skills are your strengths. You understand balancing competing priorities and conflicting opinions to facilitate the best outcomes for employees and the business, in an environment of ambiguity and rapid change. Your mantra is "we're all in this together" and are a true team player who is willing to jump in, roll up your sleeves and help wherever needed.

What you get to do every day:

  • Partner with both US and Mexico leadership teams to develop and deliver on department talent strategies needed to support our tremendous growth
  • Attract and recruit top talent in the Mexico City area, in partnership with our talent acquisition and hiring leaders, while building systemic and scalable recruiting strategies in region to create a sustainable pipeline of talent and establish an employer brand
  • Build and manage the Mexico City employee experience including cultivating culture in region that aligns with our global AlertMedia values and organizational culture and managing the day-to-day in office experience.
  • Function as an HR Business partner and trusted advisor to key leaders and their respective organizations in support of all facets of the employee life cycle
  • Partner with employees and business leaders on organizational design, workforce planning, performance management, and skills assessment and development
  • Review and analyze business and people metrics to identify trends, recommend solutions, and drive improvements related to performance, retention, and employee experience
  • Work with managers and employees to investigate and properly address various employee relations issues, fairly representing all interests
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance
  • Act as a trusted and helpful HR resource for employees, with a high level of discretion
  • Partner with the people team to build and executive company-wide employee programs and initiatives

What you bring to the role:

  • 8+ years of HR experience, preferably with US-based companies in Mexico
  • Experience building and working in a fast-paced, rapid growth organization, preferably in a SaaS organization
  • Strong knowledge of Mexican employment laws and regulations
  • Broad experience and deeps knowledge of various aspects of human resources, including talent acquisition, onboarding/offboarding, employee relations, employee development, and performance management
  • Knowledge of the talent landscape in Mexico to attract, hire, and retain top talent
  • Demonstrated achievements in coaching, influencing and problem solving
  • Strong judgment and experience coaching senior leaders
  • Self-starter and team player, willing to jump in on all projects as needed
  • Excellent communication, collaboration, and prioritization skills, with a commitment to providing outstanding support to all employees
  • This is a hybrid role (2-3 days in office) based in Mexico City. You must be located in surrounding area that is commutable or willing to relocate

Why you’ll love working at AlertMedia:

  • Competitive base salary + Bonus program
  • Strong benefits package, FTO policy, and more!
  • Amazing rewards and incentives – we love celebrating each other!
  • Key focus on employee development and growth
  • A Best Places to Work company 8 years in a row and numerous other awards

About AlertMedia:

AlertMedia is leading the evolution of employee safety for a modern workforce. We offer the most intuitive emergency communication software on the market with fully integrated threat warnings and employee safety monitoring. We believe any organization can improve safety and business outcomes during critical events by quickly identifying threats and simplifying fast, reliable communication to impacted audiences. We are headquartered in Austin, TX, and trusted by thousands of customers in over 100 countries—including DHL, British Petroleum, SurveyMonkey, and Walmart—to keep their people safe and connected anytime, anywhere.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit

Come join us in our mission to save lives and minimize loss through effective communication.

AlertMedia does not currently sponsor applicants for work visas.

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