Senior Product Manager (Remote)



Austin, TX, USA · United States · Remote
Posted on Friday, May 31, 2024

Do work that matters.

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by facilitating timely communications when an emergency threatens personal safety and business continuity.

Our values which reflect our view on what’s important and what’s right include: We’re humans not robots, Customers always come first, We work better together, Simplicity is our strength, Our reputation is priceless, Hard work pays off.

As an AlertMedia Senior Product Manager you will have a primary role in setting the vision for our products while also playing an integral part in the day-to-day activities to make the vision a reality. We’re not just saying that; it’s absolutely the truth. You’ll be joining a Product team that is represented at the highest levels of management and runs as a ‘flat’ organization, where every team member contributes strategically and tactically.

Every day you’ll employ your ability to move smoothly between cross-functional teams, inspiring, learning and leading. Time with customers will be one of your best sources of improvements and new feature ideas. Best of all, you’ll be part of AlertMedia’s amazing culture and an important contributor to AlertMedia’s rapid growth.

What you get to do every day:

  • Own the definition and communication of a product vision based on input from internal/external stakeholders, financial goals, industry trends, etc.
  • Act as a product evangelist both inside and outside the company
  • Lead and drive the development, approval, and ongoing management of a product roadmap that creates a path to achieving the product vision
  • Define, maintain and execute product development methodology
  • Oversight of the product lifecycle from ideation to retirement
  • Lead and participate in the definition of new capabilities
  • Ensure smooth handoff of product requirements to Agile PM/Product Operations and Engineering teams
  • Help ensure the successful execution of product launch plans as needed
  • Ensure that ‘dependent’ teams, like Customer Success and Sales, are well-equipped to perform their jobs
  • Inspire and drive activity cross-functionally through information sharing, persuasion, and mutual respect
  • Work directly with customers to improve adoption and satisfaction, provide guidance, and gather information
  • Provide executive briefings on product status, planning, and roadmap as needed
  • Define, instrument, and analyze key product metrics that measure progress toward primary business objectives
  • Build measurable, fact-based business cases for new products and capabilities
  • Analyze customer and market data to help quantify new product opportunities

What you bring to the role:

  • Minimum of 7+ years Product Management experience, ideally at least 2 years in a senior role
  • B2B experience working with SMB to enterprise customers
  • Operates in an ego-less manner while still being a strong leader
  • Anility to establish and grow relationships both inside and outside the company
  • Strategically focused and tactically excellent
  • Resourceful and refuses to give up when the path isn’t clear
  • Consistently delivers quality work on schedule
  • A creative thinker that considers problems and opportunities from every angle
  • Ability to lead cross functional teams without formal authority
  • Personal ownership of product and company success
  • Advanced written and verbal communication skills
  • Willingness to be an individual contributor as well as a leader

Highly valued:

  • Experience in critical event management, mass communications, threat intelligence or related industries
  • Familiarity with Tableau, Gainsight, or other related analytics products
  • Technical background including understanding of integration technologies like APIs and Webhooks
  • Experience working with and/or development of products utilizing machine learning and/or generative AI

Why you’ll love working at AlertMedia:

  • Competitive base salary + Company-wide bonus program
  • Generous and flexible time off and parental leave policies
  • Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
  • Amazing rewards and incentives – we love celebrating each other!
  • Commitment to community service with opportunities to give back
  • A Best Places to Work company 7 years in a row and numerous other awards
  • Access to brand new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails

About AlertMedia:

AlertMedia is leading the evolution of employee safety for a modern workforce. We offer the most intuitive emergency communication software on the market with fully integrated threat warnings and employee safety monitoring. We believe any organization can improve safety and business outcomes during critical events by quickly identifying threats and simplifying fast, reliable communication to impacted audiences. We are headquartered in Austin, TX, and trusted by thousands of customers in over 100 countries—including DHL, British Petroleum, SurveyMonkey, and Walmart—to keep their people safe and connected anytime, anywhere.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit

Come join us in our mission to save lives and minimize loss through effective communication.

AlertMedia does not currently sponsor applicants for work visas.

Position is open for remote location in the United States except for in the following states: Alaska, Colorado, Hawaii, Louisiana, Montana, North Dakota, Oregon, West Virginia, and US territories.

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